Leadership Lessons: Pro Action of Steuben and Yates

Leadership Lessons: Pro Action of Steuben and Yates

When the board of directors of Pro Action of Steuben and Yates, Inc. gathered for their monthly meeting at the organization’s offices in Bath, New York on February 18, 2020, they had no idea that it would be the last time they would sit in the same room for over half...
Leadership Lessons: Pro Action of Steuben and Yates

Shared Services With State Association Involvement

This case study examines how one state association was able to facilitate an exploration of sharing services among several Community Action Agencies in its state. The case study is based on CAPLAW’s interview with Elaine West, who at the time was the executive...